FAQ

Q: Do your panties run true to size?
A: Yes, Panty Fresh Seamless Underwear's are super stretchy and comfortable. Please refer to our size chart to find your best fit but please keep in mind that due to the great quality soft stretchy material that we use,  you have room plenty of room to work with. Our XL size is very stretch and can fit even a size 24.

 Size Small Medium Large X-Large
Dress Size 0 - 4 6- 8 10-12 14 - 22
Hips 32 - 36"
36.5 - 40"
40.5 - 44"
44.5-56"

 

 

Q: How should I care  

Machine wash on cold and delicate / tumble dry with low heat.
Please do not iron, bleach or dry clean.


Q: Can I send Panty Fresh as a gift to a friend?
A: Yes, Absolutely.

 

Q: What is your return policy?
A: For hygienic reasons, opened underwear packages are not eligible for exchanges, returns, or refunds. UNOPENED Panty Fresh boxes are eligible for Exchange within 14 days of you receiving the product, in unworn, unwashed, and in the original condition you received them.

Please note shipping costs are not refundable. 

Q:How do I enter a promo code?
A: A reward code can be entered in the "Add a Reward Code" box directly next to the "Proceed to Checkout" button in your cart. 

 

       Please note:

  • Only one reward code can be applied per purchase
  • Multi Packs are already discounted and are not eligible for reward codes


Q: How long should my order take to arrive?
A: We ship via USPS. please allow 5-7 business days or sooner for delivery, excluding holidays.


Q: Do you Ship Internationally?

A: Yes, We ship our packages via USPS and delivery can take to 2-3 weeks. All International orders are subject to a flat rate of $18.00. All applicable taxes and duties are the responsibility of the customer. Shipping charges are non-refundable if the package is refused.
 

Q: Is there Tax on my purchase order: 
A: Yes order's shipped to NY will have NY Local taxes added to their order.

 

Q: What can PantyFresh be used for?

A: PantyFresh can be used for a women's travel kit, period kit, panty kit/ underwear kit & woman's survival kit, It is perfect for vaginal surprises, lost luggage, delays/ layovers, unplanned sleepovers, long road trips, sudden plan changes, long work days and pregnant mommy oopsies!


Q: Where can you put PantyFresh?
A: PantyFresh is pocket-sized and can fit just about anywhere. You can stash them in your make-up bag, purse/ cutch, pool/beach bag, carry-on bag, gym bag, backpack, pockets, work desk, school lockers, luggage, cosmetic bag, toiletry bag, makeup case and much more!